Building your team’s internal knowledge base

​Recently, we dove into everything new in GitBook — including new features, workflows, and even our new brand! And today, I’m going to briefly cover some of the key things that we talked about.

In product development, managing technical knowledge efficiently can be a game-changer for any team. A streamlined information exchange accelerates project development, reduces errors, and empowers your team to make informed decisions. And that ultimately leads to more successful product outcomes.

Let’s have a look at some of the features GitBook offers that make all of this a breeze.

Create documentation with GitBook’s block-based editor

We all know the challenges of documenting complex technical processes — and the struggle to keep things clear and coherent. GitBook’s block-based editor simplifies this process.

By breaking down documentation into manageable blocks, it’s easy to create, edit, and organize content. So your team's knowledge base is not only comprehensive, but also well-structured and easy for everyone on your team to digest.

Whether you want to communicate with external stakeholders or provide valuable insights within your team, GitBook’s editor is versatile enough to do what you need.

Syncing documentation with your Git codebase

Want to encourage collaboration and technical knowledge sharing between your teams? Integrating your documentation with your actual codebase is a game-changer.

With GitBook, you can set up a seamless link between your knowledge platform and GitHub or GitLab. So your documentation can evolve in sync with your code changes. This not only ensures that your documentation is always up to date. It also creates a holistic view of your project, facilitating collaboration between developers, testers, and other stakeholders.

AI-powered insights and smarter search with GitBook AI

Documentation is always useful for your end users — but only if they can find the information they need. How does your tool help your users do that?

GitBook has taken documentation to the next level with AI-powered insights and smarter search functionality. Imagine a scenario where your team can simply ask a question and receive accurate answers based on your documentation within seconds.

GitBook AI makes this a reality, enhancing the accessibility and usability of your internal knowledge base. In addition to a smarter search, you can get important information on your team’s content using a feature called content audit.

Teams can easily see contradicting information across the curated knowledge. If there’s a conflict, you’ll see a notification and can update any out-of-date information. We’re still actively working to make both these AI features even more powerful and useful — so stay tuned!

The tool for technical teams

GitBook is a great solution for creating and maintaining documentation. But it also provides all the tools you need to capture and utilize your team’s technical knowledge beyond a traditional published documentation site.

A streamlined and accessible knowledge base doesn’t just improve efficiency. It fosters a collaborative environment, empowers team members, and ultimately contributes to the success of your projects.

So, whether you’re interested in the latest developments in GitBook or simply seeking ways to enhance your team’s internal knowledge base, getting started is the first step to making it easier for your team to work.

If you want to see all of the features mentioned here in action, head to the recording of our webinar. It covers everything new in GitBook — from A to Z. And if you want to sign up for our next webinar, you can do that too. I hope to see you there!